Junior Claims Administrator
Fidelity Services Group
Verified
Midrand, Gauteng
I
Gauteng, ZA
Featured
Posted Date:
Closing Date:
Administration
Permanent
Entry Level
On-Site
Market Related
Back
Junior Claims Administrator
Fidelity Services Group
Verified
Midrand, Gauteng
I
Gauteng, ZA
Featured
Posted Date:
Closing Date:
Administration
Permanent
Entry Level
On-Site
Market Related
Back
Junior Claims Administrator
Fidelity Services Group
I
Gauteng, ZA
Posted Date:
Closing Date:
Administration
Permanent
Entry Level
On-Site
Market Related
Back
Junior Claims Administrator
Fidelity Services Group
Midrand, Gauteng
I
Gauteng, ZA
Posted Date:
Closing Date:
Administration
Permanent
Entry Level
On-Site
Market Related
Back
1
Position Overview
Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.
This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.
1
Position Overview
Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.
This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.
1
Position Overview
Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.
This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.
1
Position Overview
Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.
This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.
2
Minimum Requirements
Applicants must have:
Minimum Matric / Grade 12 certificate
Relevant post-Matric qualification will be advantageous
Proficiency in MS Word, Excel and PowerPoint
Strong administrative and organisational skills
Excellent attention to detail and accuracy
Ability to maintain accurate records and documentation
Ability to communicate professionally with personnel at all levels
Ability to work independently and under pressure
Ability to meet deadlines
Strong interpersonal and communication skills
Ability to maintain confidentiality
Own transport is essential
Presentable and professional manner
Advantageous:
Previous claims and insurance experience
Experience in a security environment
Experience working with claims administration systems
Previous administrative experience in a high-volume environment
NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.
2
Minimum Requirements
Applicants must have:
Minimum Matric / Grade 12 certificate
Relevant post-Matric qualification will be advantageous
Proficiency in MS Word, Excel and PowerPoint
Strong administrative and organisational skills
Excellent attention to detail and accuracy
Ability to maintain accurate records and documentation
Ability to communicate professionally with personnel at all levels
Ability to work independently and under pressure
Ability to meet deadlines
Strong interpersonal and communication skills
Ability to maintain confidentiality
Own transport is essential
Presentable and professional manner
Advantageous:
Previous claims and insurance experience
Experience in a security environment
Experience working with claims administration systems
Previous administrative experience in a high-volume environment
NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.
2
Minimum Requirements
Applicants must have:
Minimum Matric / Grade 12 certificate
Relevant post-Matric qualification will be advantageous
Proficiency in MS Word, Excel and PowerPoint
Strong administrative and organisational skills
Excellent attention to detail and accuracy
Ability to maintain accurate records and documentation
Ability to communicate professionally with personnel at all levels
Ability to work independently and under pressure
Ability to meet deadlines
Strong interpersonal and communication skills
Ability to maintain confidentiality
Own transport is essential
Presentable and professional manner
Advantageous:
Previous claims and insurance experience
Experience in a security environment
Experience working with claims administration systems
Previous administrative experience in a high-volume environment
NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.
2
Minimum Requirements
Applicants must have:
Minimum Matric / Grade 12 certificate
Relevant post-Matric qualification will be advantageous
Proficiency in MS Word, Excel and PowerPoint
Strong administrative and organisational skills
Excellent attention to detail and accuracy
Ability to maintain accurate records and documentation
Ability to communicate professionally with personnel at all levels
Ability to work independently and under pressure
Ability to meet deadlines
Strong interpersonal and communication skills
Ability to maintain confidentiality
Own transport is essential
Presentable and professional manner
Advantageous:
Previous claims and insurance experience
Experience in a security environment
Experience working with claims administration systems
Previous administrative experience in a high-volume environment
NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.
3
Key Responsibilities
Successful applicants will be responsible for:
Receiving all CIT investigation dockets
Maintaining accurate records of CIT investigation dockets
Communicating with branches regarding claim queries and outstanding information
Updating CIT investigation dockets on the ICBM system
Closing CIT claim files on ICBM
Filing documentation in CIT claim files
Requesting outstanding documents and information from branches
Distributing weekly CIT claims reports
Assisting management with administrative duties as required
Assisting with and resolving client and branch queries
Performing general office administration
Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.
3
Key Responsibilities
Successful applicants will be responsible for:
Receiving all CIT investigation dockets
Maintaining accurate records of CIT investigation dockets
Communicating with branches regarding claim queries and outstanding information
Updating CIT investigation dockets on the ICBM system
Closing CIT claim files on ICBM
Filing documentation in CIT claim files
Requesting outstanding documents and information from branches
Distributing weekly CIT claims reports
Assisting management with administrative duties as required
Assisting with and resolving client and branch queries
Performing general office administration
Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.
3
Key Responsibilities
Successful applicants will be responsible for:
Receiving all CIT investigation dockets
Maintaining accurate records of CIT investigation dockets
Communicating with branches regarding claim queries and outstanding information
Updating CIT investigation dockets on the ICBM system
Closing CIT claim files on ICBM
Filing documentation in CIT claim files
Requesting outstanding documents and information from branches
Distributing weekly CIT claims reports
Assisting management with administrative duties as required
Assisting with and resolving client and branch queries
Performing general office administration
Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.
3
Key Responsibilities
Successful applicants will be responsible for:
Receiving all CIT investigation dockets
Maintaining accurate records of CIT investigation dockets
Communicating with branches regarding claim queries and outstanding information
Updating CIT investigation dockets on the ICBM system
Closing CIT claim files on ICBM
Filing documentation in CIT claim files
Requesting outstanding documents and information from branches
Distributing weekly CIT claims reports
Assisting management with administrative duties as required
Assisting with and resolving client and branch queries
Performing general office administration
Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.
4
What You Will Gain
Employees will benefit from:
Permanent employment with Fidelity Services Group
Practical experience in claims administration
Exposure to the Cash-in-Transit claims environment
Experience working with claims investigation documentation
Development of administration and reporting skills
Exposure to professional communication with branches and clients
Opportunity to develop experience within the security and investigations industry
Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.
4
What You Will Gain
Employees will benefit from:
Permanent employment with Fidelity Services Group
Practical experience in claims administration
Exposure to the Cash-in-Transit claims environment
Experience working with claims investigation documentation
Development of administration and reporting skills
Exposure to professional communication with branches and clients
Opportunity to develop experience within the security and investigations industry
Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.
4
What You Will Gain
Employees will benefit from:
Permanent employment with Fidelity Services Group
Practical experience in claims administration
Exposure to the Cash-in-Transit claims environment
Experience working with claims investigation documentation
Development of administration and reporting skills
Exposure to professional communication with branches and clients
Opportunity to develop experience within the security and investigations industry
Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.
4
What You Will Gain
Employees will benefit from:
Permanent employment with Fidelity Services Group
Practical experience in claims administration
Exposure to the Cash-in-Transit claims environment
Experience working with claims investigation documentation
Development of administration and reporting skills
Exposure to professional communication with branches and clients
Opportunity to develop experience within the security and investigations industry
Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.
5
Application Process
How to Apply
Applicants should prepare:
Updated CV
Matric certificate
Relevant post-Matric qualification certificates, where applicable
Supporting documents requested through the official application process
Ensure CV includes:
Full employment history
Administrative responsibilities performed
Claims or insurance experience, if applicable
Computer skills, especially Excel, Word and Outlook
Experience with data capturing and document management
Contactable references
Closing date:
14 August 2026Apply early — late submissions will NOT be accepted
Click the
Apply Button— you will be redirected to the official Fidelity Services Group application page.
Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.
5
Application Process
How to Apply
Applicants should prepare:
Updated CV
Matric certificate
Relevant post-Matric qualification certificates, where applicable
Supporting documents requested through the official application process
Ensure CV includes:
Full employment history
Administrative responsibilities performed
Claims or insurance experience, if applicable
Computer skills, especially Excel, Word and Outlook
Experience with data capturing and document management
Contactable references
Closing date:
14 August 2026Apply early — late submissions will NOT be accepted
Click the
Apply Button— you will be redirected to the official Fidelity Services Group application page.
Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.
5
Application Process
How to Apply
Applicants should prepare:
Updated CV
Matric certificate
Relevant post-Matric qualification certificates, where applicable
Supporting documents requested through the official application process
Ensure CV includes:
Full employment history
Administrative responsibilities performed
Claims or insurance experience, if applicable
Computer skills, especially Excel, Word and Outlook
Experience with data capturing and document management
Contactable references
Closing date:
14 August 2026Apply early — late submissions will NOT be accepted
Click the
Apply Button— you will be redirected to the official Fidelity Services Group application page.
Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.
5
Application Process
How to Apply
Applicants should prepare:
Updated CV
Matric certificate
Relevant post-Matric qualification certificates, where applicable
Supporting documents requested through the official application process
Ensure CV includes:
Full employment history
Administrative responsibilities performed
Claims or insurance experience, if applicable
Computer skills, especially Excel, Word and Outlook
Experience with data capturing and document management
Contactable references
Closing date:
14 August 2026Apply early — late submissions will NOT be accepted
Click the
Apply Button— you will be redirected to the official Fidelity Services Group application page.
Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.
6
FAQ
Frequently Asked Questions
Got questions about this role? We’ve got answers.
What qualifications are required?
Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.
Who can apply?
Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.
Who can apply?
We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.
Is experience required?
The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.
What computer skills are required?
Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.
When is the closing date?
The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.
6
FAQ
Frequently Asked Questions
Got questions about this role? We’ve got answers.
What qualifications are required?
Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.
Who can apply?
Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.
Who can apply?
We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.
Is experience required?
The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.
What computer skills are required?
Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.
When is the closing date?
The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.
6
FAQ
Frequently Asked Questions
Got questions about this role? We’ve got answers.
What qualifications are required?
Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.
Who can apply?
Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.
Who can apply?
We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.
Is experience required?
The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.
What computer skills are required?
Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.
When is the closing date?
The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.
6
FAQ
Frequently Asked Questions
Got questions about this role? We’ve got answers.
What qualifications are required?
Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.
Who can apply?
Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.
Who can apply?
We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.
Is experience required?
The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.
What computer skills are required?
Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.
When is the closing date?
The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.
7
Disclaimer
Important Note
Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.
7
Disclaimer
Important Note
Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.
7
Disclaimer
Important Note
Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.
7
Disclaimer
Important Note
Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.
Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process.
Any request for payment should be reported to us immediately.
Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.
Spanisam does not charge job seekers any fees. If anyone asks you to pay to apply for a job, report it to us immediately.
Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.
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South Africa's leading job board connecting talented professionals with amazing opportunities across the country.
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© 2026
Spanisam. All rights reserved.
South Africa's leading job board connecting talented professionals with amazing opportunities across the country.
Navigation
Legal
© 2026
Spanisam. All rights reserved.
South Africa's leading job board connecting talented professionals with amazing opportunities across the country.
Navigation
Legal
© 2026
Spanisam. All rights reserved.