Junior Claims Administrator

Fidelity-Services-Group-Logo 2026

Fidelity Services Group

Verified

Midrand, Gauteng

I

Gauteng, ZA

Featured

Posted Date:

Closing Date:

Administration

Permanent

Entry Level

On-Site

Market Related

Back

Junior Claims Administrator

Fidelity-Services-Group-Logo 2026

Fidelity Services Group

Verified

Midrand, Gauteng

I

Gauteng, ZA

Featured

Posted Date:

Closing Date:

Administration

Permanent

Entry Level

On-Site

Market Related

Back

Junior Claims Administrator

Fidelity-Services-Group-Logo 2026

Fidelity Services Group

Midrand, Gauteng

I

Gauteng, ZA

Posted Date:

Closing Date:

Administration

Permanent

Entry Level

On-Site

Market Related

Back

Junior Claims Administrator

Fidelity-Services-Group-Logo 2026

Fidelity Services Group

Midrand, Gauteng

I

Gauteng, ZA

Posted Date:

Closing Date:

Administration

Permanent

Entry Level

On-Site

Market Related

Back

1

Position Overview

Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.


This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.

1

Position Overview

Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.


This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.

1

Position Overview

Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.


This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.

1

Position Overview

Fidelity Services Group is recruiting a Junior Claims Administrator within the Fidelity Cash Solutions (FCS) Head Office based in Midrand, Gauteng. The position reports to the CIT Claims Manager and provides administrative support for Cash-in-Transit (CIT) claims and investigation files.


This is a permanent opportunity suited to candidates with Matric and/or relevant post-Matric qualifications, strong administrative abilities, computer literacy, attention to detail, and the ability to work professionally with branches, clients, and internal stakeholders.

2

Minimum Requirements

Applicants must have:

  • Minimum Matric / Grade 12 certificate

  • Relevant post-Matric qualification will be advantageous

  • Proficiency in MS Word, Excel and PowerPoint

  • Strong administrative and organisational skills

  • Excellent attention to detail and accuracy

  • Ability to maintain accurate records and documentation

  • Ability to communicate professionally with personnel at all levels

  • Ability to work independently and under pressure

  • Ability to meet deadlines

  • Strong interpersonal and communication skills

  • Ability to maintain confidentiality

  • Own transport is essential

  • Presentable and professional manner


Advantageous:

  • Previous claims and insurance experience

  • Experience in a security environment

  • Experience working with claims administration systems

  • Previous administrative experience in a high-volume environment


NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.

2

Minimum Requirements

Applicants must have:

  • Minimum Matric / Grade 12 certificate

  • Relevant post-Matric qualification will be advantageous

  • Proficiency in MS Word, Excel and PowerPoint

  • Strong administrative and organisational skills

  • Excellent attention to detail and accuracy

  • Ability to maintain accurate records and documentation

  • Ability to communicate professionally with personnel at all levels

  • Ability to work independently and under pressure

  • Ability to meet deadlines

  • Strong interpersonal and communication skills

  • Ability to maintain confidentiality

  • Own transport is essential

  • Presentable and professional manner


Advantageous:

  • Previous claims and insurance experience

  • Experience in a security environment

  • Experience working with claims administration systems

  • Previous administrative experience in a high-volume environment


NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.

2

Minimum Requirements

Applicants must have:

  • Minimum Matric / Grade 12 certificate

  • Relevant post-Matric qualification will be advantageous

  • Proficiency in MS Word, Excel and PowerPoint

  • Strong administrative and organisational skills

  • Excellent attention to detail and accuracy

  • Ability to maintain accurate records and documentation

  • Ability to communicate professionally with personnel at all levels

  • Ability to work independently and under pressure

  • Ability to meet deadlines

  • Strong interpersonal and communication skills

  • Ability to maintain confidentiality

  • Own transport is essential

  • Presentable and professional manner


Advantageous:

  • Previous claims and insurance experience

  • Experience in a security environment

  • Experience working with claims administration systems

  • Previous administrative experience in a high-volume environment


NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.

2

Minimum Requirements

Applicants must have:

  • Minimum Matric / Grade 12 certificate

  • Relevant post-Matric qualification will be advantageous

  • Proficiency in MS Word, Excel and PowerPoint

  • Strong administrative and organisational skills

  • Excellent attention to detail and accuracy

  • Ability to maintain accurate records and documentation

  • Ability to communicate professionally with personnel at all levels

  • Ability to work independently and under pressure

  • Ability to meet deadlines

  • Strong interpersonal and communication skills

  • Ability to maintain confidentiality

  • Own transport is essential

  • Presentable and professional manner


Advantageous:

  • Previous claims and insurance experience

  • Experience in a security environment

  • Experience working with claims administration systems

  • Previous administrative experience in a high-volume environment


NB: Own transport is an essential requirement. Candidates must also be comfortable handling confidential claims information and working with detailed administrative records.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Receiving all CIT investigation dockets

  • Maintaining accurate records of CIT investigation dockets

  • Communicating with branches regarding claim queries and outstanding information

  • Updating CIT investigation dockets on the ICBM system

  • Closing CIT claim files on ICBM

  • Filing documentation in CIT claim files

  • Requesting outstanding documents and information from branches

  • Distributing weekly CIT claims reports

  • Assisting management with administrative duties as required

  • Assisting with and resolving client and branch queries

  • Performing general office administration


Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Receiving all CIT investigation dockets

  • Maintaining accurate records of CIT investigation dockets

  • Communicating with branches regarding claim queries and outstanding information

  • Updating CIT investigation dockets on the ICBM system

  • Closing CIT claim files on ICBM

  • Filing documentation in CIT claim files

  • Requesting outstanding documents and information from branches

  • Distributing weekly CIT claims reports

  • Assisting management with administrative duties as required

  • Assisting with and resolving client and branch queries

  • Performing general office administration


Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Receiving all CIT investigation dockets

  • Maintaining accurate records of CIT investigation dockets

  • Communicating with branches regarding claim queries and outstanding information

  • Updating CIT investigation dockets on the ICBM system

  • Closing CIT claim files on ICBM

  • Filing documentation in CIT claim files

  • Requesting outstanding documents and information from branches

  • Distributing weekly CIT claims reports

  • Assisting management with administrative duties as required

  • Assisting with and resolving client and branch queries

  • Performing general office administration


Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Receiving all CIT investigation dockets

  • Maintaining accurate records of CIT investigation dockets

  • Communicating with branches regarding claim queries and outstanding information

  • Updating CIT investigation dockets on the ICBM system

  • Closing CIT claim files on ICBM

  • Filing documentation in CIT claim files

  • Requesting outstanding documents and information from branches

  • Distributing weekly CIT claims reports

  • Assisting management with administrative duties as required

  • Assisting with and resolving client and branch queries

  • Performing general office administration


Tip / NB: Accuracy is particularly important in this role because the successful candidate will manage investigation dockets, claims documentation, reports and confidential information. Highlight your Excel, administration, filing, data-capturing and claims-related experience on your CV.

4

What You Will Gain

Employees will benefit from:

  • Permanent employment with Fidelity Services Group

  • Practical experience in claims administration

  • Exposure to the Cash-in-Transit claims environment

  • Experience working with claims investigation documentation

  • Development of administration and reporting skills

  • Exposure to professional communication with branches and clients

  • Opportunity to develop experience within the security and investigations industry


Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.

4

What You Will Gain

Employees will benefit from:

  • Permanent employment with Fidelity Services Group

  • Practical experience in claims administration

  • Exposure to the Cash-in-Transit claims environment

  • Experience working with claims investigation documentation

  • Development of administration and reporting skills

  • Exposure to professional communication with branches and clients

  • Opportunity to develop experience within the security and investigations industry


Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.

4

What You Will Gain

Employees will benefit from:

  • Permanent employment with Fidelity Services Group

  • Practical experience in claims administration

  • Exposure to the Cash-in-Transit claims environment

  • Experience working with claims investigation documentation

  • Development of administration and reporting skills

  • Exposure to professional communication with branches and clients

  • Opportunity to develop experience within the security and investigations industry


Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.

4

What You Will Gain

Employees will benefit from:

  • Permanent employment with Fidelity Services Group

  • Practical experience in claims administration

  • Exposure to the Cash-in-Transit claims environment

  • Experience working with claims investigation documentation

  • Development of administration and reporting skills

  • Exposure to professional communication with branches and clients

  • Opportunity to develop experience within the security and investigations industry


Tip: If you have previous experience using Excel, handling documentation, maintaining records or working with claims or insurance information, make these skills highly visible on your CV.

5

Application Process

How to Apply

Applicants should prepare:

  • Updated CV

  • Matric certificate

  • Relevant post-Matric qualification certificates, where applicable

  • Supporting documents requested through the official application process


Ensure CV includes:

  • Full employment history

  • Administrative responsibilities performed

  • Claims or insurance experience, if applicable

  • Computer skills, especially Excel, Word and Outlook

  • Experience with data capturing and document management

  • Contactable references


  • Closing date: 14 August 2026

  • Apply early — late submissions will NOT be accepted

  • Click the Apply Button — you will be redirected to the official Fidelity Services Group application page.


Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.

5

Application Process

How to Apply

Applicants should prepare:

  • Updated CV

  • Matric certificate

  • Relevant post-Matric qualification certificates, where applicable

  • Supporting documents requested through the official application process


Ensure CV includes:

  • Full employment history

  • Administrative responsibilities performed

  • Claims or insurance experience, if applicable

  • Computer skills, especially Excel, Word and Outlook

  • Experience with data capturing and document management

  • Contactable references


  • Closing date: 14 August 2026

  • Apply early — late submissions will NOT be accepted

  • Click the Apply Button — you will be redirected to the official Fidelity Services Group application page.


Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.

5

Application Process

How to Apply

Applicants should prepare:

  • Updated CV

  • Matric certificate

  • Relevant post-Matric qualification certificates, where applicable

  • Supporting documents requested through the official application process


Ensure CV includes:

  • Full employment history

  • Administrative responsibilities performed

  • Claims or insurance experience, if applicable

  • Computer skills, especially Excel, Word and Outlook

  • Experience with data capturing and document management

  • Contactable references


  • Closing date: 14 August 2026

  • Apply early — late submissions will NOT be accepted

  • Click the Apply Button — you will be redirected to the official Fidelity Services Group application page.


Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.

5

Application Process

How to Apply

Applicants should prepare:

  • Updated CV

  • Matric certificate

  • Relevant post-Matric qualification certificates, where applicable

  • Supporting documents requested through the official application process


Ensure CV includes:

  • Full employment history

  • Administrative responsibilities performed

  • Claims or insurance experience, if applicable

  • Computer skills, especially Excel, Word and Outlook

  • Experience with data capturing and document management

  • Contactable references


  • Closing date: 14 August 2026

  • Apply early — late submissions will NOT be accepted

  • Click the Apply Button — you will be redirected to the official Fidelity Services Group application page.


Tip: Candidates who are not contacted within 10 working days after the closing date should regard their application as unsuccessful.

6

FAQ

Frequently Asked Questions

Got questions about this role? We’ve got answers.


What qualifications are required?

Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.

Who can apply?

Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.

Who can apply?

We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.

Is experience required?

The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.

What computer skills are required?

Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.

When is the closing date?

The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.


6

FAQ

Frequently Asked Questions

Got questions about this role? We’ve got answers.


What qualifications are required?

Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.

Who can apply?

Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.

Who can apply?

We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.

Is experience required?

The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.

What computer skills are required?

Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.

When is the closing date?

The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.


6

FAQ

Frequently Asked Questions

Got questions about this role? We’ve got answers.


What qualifications are required?

Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.

Who can apply?

Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.

Who can apply?

We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.

Is experience required?

The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.

What computer skills are required?

Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.

When is the closing date?

The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.


6

FAQ

Frequently Asked Questions

Got questions about this role? We’ve got answers.


What qualifications are required?

Applicants need at least a Matric / Grade 12 certificate. A relevant post-Matric qualification is advantageous.

Who can apply?

Candidates who meet the minimum requirements and have the required administrative, communication and computer skills can apply. Own transport is essential.

Who can apply?

We update our listings every week with fresh vacancies, internships, and learnerships from across South Africa.

Is experience required?

The advertisement does not specify a minimum number of years of experience. Claims and insurance experience, as well as previous security-environment experience, will be advantageous.

What computer skills are required?

Candidates should be proficient in MS Word, Excel and PowerPoint. Computer literacy, including Excel, Word and Outlook, is important for the role.

When is the closing date?

The closing date is 14 August 2026. Applicants are encouraged to apply before the deadline.


7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.

7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.

7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.

7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify the vacancy details and application requirements through the official employer website before submitting an application.

Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process.

Any request for payment should be reported to us immediately.

Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.

Spanisam does not charge job seekers any fees. If anyone asks you to pay to apply for a job, report it to us immediately.

Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.

Report An Issue

The data on this page gets updated

Hello MzansiSeptember 22, 202605:49:24

Report An Issue

The data on this page gets updated

Hello MzansiSeptember 22, 202605:49:24
Fidelity-Services-Group-Logo 2026

Fidelity Services Group

Midrand, Gauteng

Fidelity-Services-Group-Logo 2026

Fidelity Services Group

Midrand, Gauteng

Fidelity-Services-Group-Logo 2026

Fidelity Services Group

Midrand, Gauteng

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South Africa's leading job board connecting talented professionals with amazing opportunities across the country.

Follow us on:

© 2026

Spanisam. All rights reserved.

South Africa's leading job board connecting talented professionals with amazing opportunities across the country.

Follow us on:

© 2026

Spanisam. All rights reserved.

South Africa's leading job board connecting talented professionals with amazing opportunities across the country.

Follow us on:

© 2026

Spanisam. All rights reserved.