Technical Support Intern
Technical Support Intern
Core Group
Core Group
Verified
Featured
Johannesburg
I
I
Gauteng, ZA
Gauteng, ZA
Featured
Featured
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Tech
Tech
Full-Time
Full-Time
Entry Level
Entry Level
Office
Office
Market Related
Market Related
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1
Position Overview
iStore, South Africa's leading Apple Premium Reseller, is looking for dynamic and customer-focused Technical Support Interns to join their in-store tech teams across Johannesburg retail stores. This exciting 12-month paid internship gives you hands-on experience supporting customers with Apple devices, troubleshooting technical queries and working within a structured rotational training programme across multiple business areas. If you are passionate about technology, love helping people and thrive in a fast-paced retail environment — this is your launchpad into the world of tech support.
1
Position Overview
iStore, South Africa's leading Apple Premium Reseller, is looking for dynamic and customer-focused Technical Support Interns to join their in-store tech teams across Johannesburg retail stores. This exciting 12-month paid internship gives you hands-on experience supporting customers with Apple devices, troubleshooting technical queries and working within a structured rotational training programme across multiple business areas. If you are passionate about technology, love helping people and thrive in a fast-paced retail environment — this is your launchpad into the world of tech support.
1
Position Overview
iStore, South Africa's leading Apple Premium Reseller, is looking for dynamic and customer-focused Technical Support Interns to join their in-store tech teams across Johannesburg retail stores. This exciting 12-month paid internship gives you hands-on experience supporting customers with Apple devices, troubleshooting technical queries and working within a structured rotational training programme across multiple business areas. If you are passionate about technology, love helping people and thrive in a fast-paced retail environment — this is your launchpad into the world of tech support.
1
Position Overview
iStore, South Africa's leading Apple Premium Reseller, is looking for dynamic and customer-focused Technical Support Interns to join their in-store tech teams across Johannesburg retail stores. This exciting 12-month paid internship gives you hands-on experience supporting customers with Apple devices, troubleshooting technical queries and working within a structured rotational training programme across multiple business areas. If you are passionate about technology, love helping people and thrive in a fast-paced retail environment — this is your launchpad into the world of tech support.
2
Minimum Requirements
Applicants must have:
Completed Matric
Completed A+ and N+ Qualification
Basic understanding of computer hardware and software
Familiarity with Windows and macOS operating systems
Basic understanding of networking concepts
Strong troubleshooting and problem-solving ability
Excellent communication and interpersonal skills
Willingness to work weekends, public holidays and retail hours
Willingness to travel between stores when required
NB: During the first 6 weeks, interns will rotate through various departments and business areas — candidates must be open to learning, adaptable and willing to travel between stores when operational support is required.
2
Minimum Requirements
Applicants must have:
Completed Matric
Completed A+ and N+ Qualification
Basic understanding of computer hardware and software
Familiarity with Windows and macOS operating systems
Basic understanding of networking concepts
Strong troubleshooting and problem-solving ability
Excellent communication and interpersonal skills
Willingness to work weekends, public holidays and retail hours
Willingness to travel between stores when required
NB: During the first 6 weeks, interns will rotate through various departments and business areas — candidates must be open to learning, adaptable and willing to travel between stores when operational support is required.
2
Minimum Requirements
Applicants must have:
Completed Matric
Completed A+ and N+ Qualification
Basic understanding of computer hardware and software
Familiarity with Windows and macOS operating systems
Basic understanding of networking concepts
Strong troubleshooting and problem-solving ability
Excellent communication and interpersonal skills
Willingness to work weekends, public holidays and retail hours
Willingness to travel between stores when required
NB: During the first 6 weeks, interns will rotate through various departments and business areas — candidates must be open to learning, adaptable and willing to travel between stores when operational support is required.
2
Minimum Requirements
Applicants must have:
Completed Matric
Completed A+ and N+ Qualification
Basic understanding of computer hardware and software
Familiarity with Windows and macOS operating systems
Basic understanding of networking concepts
Strong troubleshooting and problem-solving ability
Excellent communication and interpersonal skills
Willingness to work weekends, public holidays and retail hours
Willingness to travel between stores when required
NB: During the first 6 weeks, interns will rotate through various departments and business areas — candidates must be open to learning, adaptable and willing to travel between stores when operational support is required.
3
Key Responsibilities
Successful applicants will be responsible for:
Supporting customers with technical queries relating to phones, laptops, tablets, accessories and other technology products
Troubleshooting basic software and hardware-related issues in-store and telephonically
Assisting customers in understanding and using their Apple devices more effectively
Providing professional, friendly and solution-driven customer support at all times
Maintaining accurate customer and repair records
Escalating complex technical issues to senior technical specialists where required
Participating in a structured rotational training programme across different business areas
Travelling to different stores when required to support operational needs
NB: This role involves working retail hours including weekends and public holidays — candidates must be flexible and available for peak retail periods throughout the 12-month contract.
3
Key Responsibilities
Successful applicants will be responsible for:
Supporting customers with technical queries relating to phones, laptops, tablets, accessories and other technology products
Troubleshooting basic software and hardware-related issues in-store and telephonically
Assisting customers in understanding and using their Apple devices more effectively
Providing professional, friendly and solution-driven customer support at all times
Maintaining accurate customer and repair records
Escalating complex technical issues to senior technical specialists where required
Participating in a structured rotational training programme across different business areas
Travelling to different stores when required to support operational needs
NB: This role involves working retail hours including weekends and public holidays — candidates must be flexible and available for peak retail periods throughout the 12-month contract.
3
Key Responsibilities
Successful applicants will be responsible for:
Supporting customers with technical queries relating to phones, laptops, tablets, accessories and other technology products
Troubleshooting basic software and hardware-related issues in-store and telephonically
Assisting customers in understanding and using their Apple devices more effectively
Providing professional, friendly and solution-driven customer support at all times
Maintaining accurate customer and repair records
Escalating complex technical issues to senior technical specialists where required
Participating in a structured rotational training programme across different business areas
Travelling to different stores when required to support operational needs
NB: This role involves working retail hours including weekends and public holidays — candidates must be flexible and available for peak retail periods throughout the 12-month contract.
3
Key Responsibilities
Successful applicants will be responsible for:
Supporting customers with technical queries relating to phones, laptops, tablets, accessories and other technology products
Troubleshooting basic software and hardware-related issues in-store and telephonically
Assisting customers in understanding and using their Apple devices more effectively
Providing professional, friendly and solution-driven customer support at all times
Maintaining accurate customer and repair records
Escalating complex technical issues to senior technical specialists where required
Participating in a structured rotational training programme across different business areas
Travelling to different stores when required to support operational needs
NB: This role involves working retail hours including weekends and public holidays — candidates must be flexible and available for peak retail periods throughout the 12-month contract.
4
What You Will Gain
Employees will benefit from:
A
paid12-month technical support internship at South Africa's leading Apple resellerHands-on experience working with the latest Apple technology and products
Structured rotational training across multiple iStore business areas
Mentorship from experienced technical and retail professionals
Valuable customer service, troubleshooting and technical support skills
A strong technology career foundation within a dynamic and exciting retail business
Tip: iStore is South Africa's largest Apple Premium Reseller — technical support experience here with Apple products is a globally recognised and highly marketable credential in the tech industry!
4
What You Will Gain
Employees will benefit from:
A
paid12-month technical support internship at South Africa's leading Apple resellerHands-on experience working with the latest Apple technology and products
Structured rotational training across multiple iStore business areas
Mentorship from experienced technical and retail professionals
Valuable customer service, troubleshooting and technical support skills
A strong technology career foundation within a dynamic and exciting retail business
Tip: iStore is South Africa's largest Apple Premium Reseller — technical support experience here with Apple products is a globally recognised and highly marketable credential in the tech industry!
4
What You Will Gain
Employees will benefit from:
A
paid12-month technical support internship at South Africa's leading Apple resellerHands-on experience working with the latest Apple technology and products
Structured rotational training across multiple iStore business areas
Mentorship from experienced technical and retail professionals
Valuable customer service, troubleshooting and technical support skills
A strong technology career foundation within a dynamic and exciting retail business
Tip: iStore is South Africa's largest Apple Premium Reseller — technical support experience here with Apple products is a globally recognised and highly marketable credential in the tech industry!
4
What You Will Gain
Employees will benefit from:
A
paid12-month technical support internship at South Africa's leading Apple resellerHands-on experience working with the latest Apple technology and products
Structured rotational training across multiple iStore business areas
Mentorship from experienced technical and retail professionals
Valuable customer service, troubleshooting and technical support skills
A strong technology career foundation within a dynamic and exciting retail business
Tip: iStore is South Africa's largest Apple Premium Reseller — technical support experience here with Apple products is a globally recognised and highly marketable credential in the tech industry!
5
Application Process
How To Apply:
Apply via the official Core Group iStore careers portal
Submit your CV and all certified supporting documents including A+ and N+ certificates
Click the
Apply Button— you will be redirected to the official application page
Tip: No closing date is specified — but make sure you apply before the end of this month 31 May 2026 to avoid missing out!
5
Application Process
How To Apply:
Apply via the official Core Group iStore careers portal
Submit your CV and all certified supporting documents including A+ and N+ certificates
Click the
Apply Button— you will be redirected to the official application page
Tip: No closing date is specified — but make sure you apply before the end of this month 31 May 2026 to avoid missing out!
5
Application Process
How To Apply:
Apply via the official Core Group iStore careers portal
Submit your CV and all certified supporting documents including A+ and N+ certificates
Click the
Apply Button— you will be redirected to the official application page
Tip: No closing date is specified — but make sure you apply before the end of this month 31 May 2026 to avoid missing out!
5
Application Process
How To Apply:
Apply via the official Core Group iStore careers portal
Submit your CV and all certified supporting documents including A+ and N+ certificates
Click the
Apply Button— you will be redirected to the official application page
Tip: No closing date is specified — but make sure you apply before the end of this month 31 May 2026 to avoid missing out!
6
FAQ
Frequently Asked Questions
Got questions about this role? We've got answers.
What qualifications are required?
A completed Matric and completed A+ and N+ qualifications are essential. Basic knowledge of computer hardware, software, Windows, macOS and networking concepts is also required for this technical support internship.
Is this a paid internship?
Yes — this is a paid 12-month contract internship. The exact stipend amount is not specified in the listing but iStore confirms this is a paid opportunity with structured training and development included.
Must I work weekends?
Yes — this is a retail-based role and candidates must be willing to work weekends, public holidays and peak retail periods throughout the full 12-month contract. Flexibility around retail hours is non-negotiable.
When and how do I apply?
No specific closing date is listed — apply before 31 May 2026 to avoid missing out. Apply via the official Core Group iStore careers portal or through spanisam.co.za. Submit your CV and certified copies of your Matric, A+ and N+ qualifications.
What career growth is available?
iStore is South Africa's largest Apple Premium Reseller with stores nationwide. Strong performance in this internship can lead to permanent technical support, store management or Apple specialist roles across the iStore and Core Group network — a powerful entry point into the South African technology retail industry.
6
FAQ
Frequently Asked Questions
Got questions about this role? We've got answers.
What qualifications are required?
A completed Matric and completed A+ and N+ qualifications are essential. Basic knowledge of computer hardware, software, Windows, macOS and networking concepts is also required for this technical support internship.
Is this a paid internship?
Yes — this is a paid 12-month contract internship. The exact stipend amount is not specified in the listing but iStore confirms this is a paid opportunity with structured training and development included.
Must I work weekends?
Yes — this is a retail-based role and candidates must be willing to work weekends, public holidays and peak retail periods throughout the full 12-month contract. Flexibility around retail hours is non-negotiable.
When and how do I apply?
No specific closing date is listed — apply before 31 May 2026 to avoid missing out. Apply via the official Core Group iStore careers portal or through spanisam.co.za. Submit your CV and certified copies of your Matric, A+ and N+ qualifications.
What career growth is available?
iStore is South Africa's largest Apple Premium Reseller with stores nationwide. Strong performance in this internship can lead to permanent technical support, store management or Apple specialist roles across the iStore and Core Group network — a powerful entry point into the South African technology retail industry.
6
FAQ
Frequently Asked Questions
Got questions about this role? We've got answers.
What qualifications are required?
A completed Matric and completed A+ and N+ qualifications are essential. Basic knowledge of computer hardware, software, Windows, macOS and networking concepts is also required for this technical support internship.
Is this a paid internship?
Yes — this is a paid 12-month contract internship. The exact stipend amount is not specified in the listing but iStore confirms this is a paid opportunity with structured training and development included.
Must I work weekends?
Yes — this is a retail-based role and candidates must be willing to work weekends, public holidays and peak retail periods throughout the full 12-month contract. Flexibility around retail hours is non-negotiable.
When and how do I apply?
No specific closing date is listed — apply before 31 May 2026 to avoid missing out. Apply via the official Core Group iStore careers portal or through spanisam.co.za. Submit your CV and certified copies of your Matric, A+ and N+ qualifications.
What career growth is available?
iStore is South Africa's largest Apple Premium Reseller with stores nationwide. Strong performance in this internship can lead to permanent technical support, store management or Apple specialist roles across the iStore and Core Group network — a powerful entry point into the South African technology retail industry.
6
FAQ
Frequently Asked Questions
Got questions about this role? We've got answers.
What qualifications are required?
A completed Matric and completed A+ and N+ qualifications are essential. Basic knowledge of computer hardware, software, Windows, macOS and networking concepts is also required for this technical support internship.
Is this a paid internship?
Yes — this is a paid 12-month contract internship. The exact stipend amount is not specified in the listing but iStore confirms this is a paid opportunity with structured training and development included.
Must I work weekends?
Yes — this is a retail-based role and candidates must be willing to work weekends, public holidays and peak retail periods throughout the full 12-month contract. Flexibility around retail hours is non-negotiable.
When and how do I apply?
No specific closing date is listed — apply before 31 May 2026 to avoid missing out. Apply via the official Core Group iStore careers portal or through spanisam.co.za. Submit your CV and certified copies of your Matric, A+ and N+ qualifications.
What career growth is available?
iStore is South Africa's largest Apple Premium Reseller with stores nationwide. Strong performance in this internship can lead to permanent technical support, store management or Apple specialist roles across the iStore and Core Group network — a powerful entry point into the South African technology retail industry.
7
Disclaimer
Spanisam lists jobs in good faith as an information platform only. We are not responsible for hiring decisions made by Core Group or iStore. Always verify through official iStore channels.
7
Disclaimer
Spanisam lists jobs in good faith as an information platform only. We are not responsible for hiring decisions made by Core Group or iStore. Always verify through official iStore channels.
7
Disclaimer
Spanisam lists jobs in good faith as an information platform only. We are not responsible for hiring decisions made by Core Group or iStore. Always verify through official iStore channels.
7
Disclaimer
Spanisam lists jobs in good faith as an information platform only. We are not responsible for hiring decisions made by Core Group or iStore. Always verify through official iStore channels.
Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process.
Any request for payment should be reported to us immediately.
Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.
Spanisam does not charge job seekers any fees. If anyone asks you to pay to apply for a job, report it to us immediately.
Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.
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Spanisam. All rights reserved.
South Africa's leading job board connecting talented professionals with amazing opportunities across the country.
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© 2026
Spanisam. All rights reserved.
South Africa's leading job board connecting talented professionals with amazing opportunities across the country.
Navigation
Legal
© 2026
Spanisam. All rights reserved.