IT Service Desk Intern

Hatch

Verified

Johannesburg

Gauteng, ZA

Featured

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Posted Date:

20 Aug 2026

Closing Date:

31 Aug 2026

Tech

Internship

Entry Level

On-Site

Not Disclosed

Back

IT Service Desk Intern

Hatch

Verified

Johannesburg

Gauteng, ZA

Featured

Copy Job Reference

Copied

Posted Date:

20 Aug 2026

Closing Date:

31 Aug 2026

Tech

Internship

Entry Level

On-Site

Not Disclosed

Back

IT Service Desk Intern

Hatch

Johannesburg

Gauteng, ZA

Posted Date:

20 Aug 2026

Closing Date:

31 Aug 2026

Tech

Internship

Entry Level

On-Site

Not Disclosed

Copy Job Reference

Copied

Back

IT Service Desk Intern

Hatch

Johannesburg

Gauteng, ZA

Posted Date:

20 Aug 2026

Closing Date:

31 Aug 2026

Tech

Internship

Entry Level

On-Site

Not Disclosed

Job Reference

Copied

Back

1 Position Overview

Hatch is offering a IT Service Desk Internship 2026 opportunity for motivated students who are passionate about Information Technology and require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification.

The successful candidate will join the IT Service Desk Team in Johannesburg, Gauteng, gaining practical workplace exposure while developing problem-solving, technical and professional skills in a collaborative environment.

This opportunity is suitable for students currently studying towards a Diploma or Advanced Diploma in Information Technology and who need workplace experience as part of their qualification requirements.

1 Position Overview

2 Minimum Requirements

Applicants must have:

Currently be studying towards a Diploma in Information Technology
OR currently be studying towards an Advanced Diploma in Information Technology
Require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification
Have a strong academic record
Have a genuine passion for Information Technology
Be innovative and interested in finding solutions to problems
Be motivated to learn and develop professionally
Be able to work effectively as part of a team

Advantageous:

Basic knowledge of IT support or service desk environments
Strong problem-solving abilities
Good communication and interpersonal skills
Interest in technical support and IT systems
Ability to adapt and learn in a professional environment

NB: This opportunity is specifically aimed at students who require practical workplace exposure to complete their IT qualification.

2 Minimum Requirements

Applicants must have:

Currently be studying towards a Diploma in Information Technology
OR currently be studying towards an Advanced Diploma in Information Technology
Require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification
Have a strong academic record
Have a genuine passion for Information Technology
Be innovative and interested in finding solutions to problems
Be motivated to learn and develop professionally
Be able to work effectively as part of a team

Advantageous:

Basic knowledge of IT support or service desk environments
Strong problem-solving abilities
Good communication and interpersonal skills
Interest in technical support and IT systems
Ability to adapt and learn in a professional environment

NB: This opportunity is specifically aimed at students who require practical workplace exposure to complete their IT qualification.

2 Minimum Requirements

Applicants must have:

Currently be studying towards a Diploma in Information Technology
OR currently be studying towards an Advanced Diploma in Information Technology
Require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification
Have a strong academic record
Have a genuine passion for Information Technology
Be innovative and interested in finding solutions to problems
Be motivated to learn and develop professionally
Be able to work effectively as part of a team

Advantageous:

Basic knowledge of IT support or service desk environments
Strong problem-solving abilities
Good communication and interpersonal skills
Interest in technical support and IT systems
Ability to adapt and learn in a professional environment

NB: This opportunity is specifically aimed at students who require practical workplace exposure to complete their IT qualification.

2 Minimum Requirements

Applicants must have:

Currently be studying towards a Diploma in Information Technology
OR currently be studying towards an Advanced Diploma in Information Technology
Require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification
Have a strong academic record
Have a genuine passion for Information Technology
Be innovative and interested in finding solutions to problems
Be motivated to learn and develop professionally
Be able to work effectively as part of a team

Advantageous:

Basic knowledge of IT support or service desk environments
Strong problem-solving abilities
Good communication and interpersonal skills
Interest in technical support and IT systems
Ability to adapt and learn in a professional environment

NB: This opportunity is specifically aimed at students who require practical workplace exposure to complete their IT qualification.

3 Key Responsibilities

Successful applicants will have the opportunity to:

Gain practical experience within the IT Service Desk Team
Support multidisciplinary teams with assigned tasks and project deliverables
Develop problem-solving and innovative thinking skills
Learn from experienced IT professionals and technical experts
Build professional relationships within the organisation
Participate in practical workplace learning experiences
Develop technical and professional skills through continuous learning
Collaborate with colleagues in a diverse and inclusive environment
Contribute to initiatives and projects where required
Gain exposure to professional IT service delivery processes

Tip / NB: Highlight any IT-related subjects, technical skills, computer knowledge, projects and previous practical exposure on your CV when applying.

3 Key Responsibilities

Successful applicants will have the opportunity to:

Gain practical experience within the IT Service Desk Team
Support multidisciplinary teams with assigned tasks and project deliverables
Develop problem-solving and innovative thinking skills
Learn from experienced IT professionals and technical experts
Build professional relationships within the organisation
Participate in practical workplace learning experiences
Develop technical and professional skills through continuous learning
Collaborate with colleagues in a diverse and inclusive environment
Contribute to initiatives and projects where required
Gain exposure to professional IT service delivery processes

Tip / NB: Highlight any IT-related subjects, technical skills, computer knowledge, projects and previous practical exposure on your CV when applying.

3 Key Responsibilities

Successful applicants will have the opportunity to:

Gain practical experience within the IT Service Desk Team
Support multidisciplinary teams with assigned tasks and project deliverables
Develop problem-solving and innovative thinking skills
Learn from experienced IT professionals and technical experts
Build professional relationships within the organisation
Participate in practical workplace learning experiences
Develop technical and professional skills through continuous learning
Collaborate with colleagues in a diverse and inclusive environment
Contribute to initiatives and projects where required
Gain exposure to professional IT service delivery processes

Tip / NB: Highlight any IT-related subjects, technical skills, computer knowledge, projects and previous practical exposure on your CV when applying.

3 Key Responsibilities

Successful applicants will have the opportunity to:

Gain practical experience within the IT Service Desk Team
Support multidisciplinary teams with assigned tasks and project deliverables
Develop problem-solving and innovative thinking skills
Learn from experienced IT professionals and technical experts
Build professional relationships within the organisation
Participate in practical workplace learning experiences
Develop technical and professional skills through continuous learning
Collaborate with colleagues in a diverse and inclusive environment
Contribute to initiatives and projects where required
Gain exposure to professional IT service delivery processes

Tip / NB: Highlight any IT-related subjects, technical skills, computer knowledge, projects and previous practical exposure on your CV when applying.

4 What You Will Gain

Interns will benefit from:

Valuable Work-Integrated Learning (WIL) / Industrial Exposure
Practical experience in an IT Service Desk environment
Exposure to experienced technical professionals and industry experts
Opportunities to work with multidisciplinary teams
Development of problem-solving and innovative thinking skills
Professional networking opportunities
Continuous learning and career development
Exposure to challenging work experiences and career pathways
Experience within a global and collaborative organisation

Tip: Even if you do not meet every preferred skill, Hatch encourages interested candidates with relevant potential and a willingness to learn to apply.

4 What You Will Gain

Interns will benefit from:

Valuable Work-Integrated Learning (WIL) / Industrial Exposure
Practical experience in an IT Service Desk environment
Exposure to experienced technical professionals and industry experts
Opportunities to work with multidisciplinary teams
Development of problem-solving and innovative thinking skills
Professional networking opportunities
Continuous learning and career development
Exposure to challenging work experiences and career pathways
Experience within a global and collaborative organisation

Tip: Even if you do not meet every preferred skill, Hatch encourages interested candidates with relevant potential and a willingness to learn to apply.

4 What You Will Gain

Interns will benefit from:

Valuable Work-Integrated Learning (WIL) / Industrial Exposure
Practical experience in an IT Service Desk environment
Exposure to experienced technical professionals and industry experts
Opportunities to work with multidisciplinary teams
Development of problem-solving and innovative thinking skills
Professional networking opportunities
Continuous learning and career development
Exposure to challenging work experiences and career pathways
Experience within a global and collaborative organisation

Tip: Even if you do not meet every preferred skill, Hatch encourages interested candidates with relevant potential and a willingness to learn to apply.

4 What You Will Gain

Interns will benefit from:

Valuable Work-Integrated Learning (WIL) / Industrial Exposure
Practical experience in an IT Service Desk environment
Exposure to experienced technical professionals and industry experts
Opportunities to work with multidisciplinary teams
Development of problem-solving and innovative thinking skills
Professional networking opportunities
Continuous learning and career development
Exposure to challenging work experiences and career pathways
Experience within a global and collaborative organisation

Tip: Even if you do not meet every preferred skill, Hatch encourages interested candidates with relevant potential and a willingness to learn to apply.

5 Application Process

How to Apply

Prepare and submit:

Updated CV
Academic record
Proof of current enrolment
Relevant qualification or academic documents
Proof that WIL or Industrial Exposure is required, where applicable
Any other supporting documents requested on the official application portal

Ensure your CV includes:

Current qualification and institution
Information Technology subjects completed
Academic achievements
Technical and computer skills
IT-related projects or practical work
Contactable references

Closing Date: Is not specified: Apply before 31 August 2026
Click Apply Button you'll be redirected through the official Hatch careers website
Submit your application as early as possible

Tip: Clearly state on your CV that you require Work-Integrated Learning (WIL) or Industrial Exposure to complete your qualification.

5 Application Process

How to Apply

Prepare and submit:

Updated CV
Academic record
Proof of current enrolment
Relevant qualification or academic documents
Proof that WIL or Industrial Exposure is required, where applicable
Any other supporting documents requested on the official application portal

Ensure your CV includes:

Current qualification and institution
Information Technology subjects completed
Academic achievements
Technical and computer skills
IT-related projects or practical work
Contactable references

Closing Date: Is not specified: Apply before 31 August 2026
Click Apply Button you'll be redirected through the official Hatch careers website
Submit your application as early as possible

Tip: Clearly state on your CV that you require Work-Integrated Learning (WIL) or Industrial Exposure to complete your qualification.

5 Application Process

How to Apply

Prepare and submit:

Updated CV
Academic record
Proof of current enrolment
Relevant qualification or academic documents
Proof that WIL or Industrial Exposure is required, where applicable
Any other supporting documents requested on the official application portal

Ensure your CV includes:

Current qualification and institution
Information Technology subjects completed
Academic achievements
Technical and computer skills
IT-related projects or practical work
Contactable references

Closing Date: Is not specified: Apply before 31 August 2026
Click Apply Button you'll be redirected through the official Hatch careers website
Submit your application as early as possible

Tip: Clearly state on your CV that you require Work-Integrated Learning (WIL) or Industrial Exposure to complete your qualification.

5 Application Process

How to Apply

Prepare and submit:

Updated CV
Academic record
Proof of current enrolment
Relevant qualification or academic documents
Proof that WIL or Industrial Exposure is required, where applicable
Any other supporting documents requested on the official application portal

Ensure your CV includes:

Current qualification and institution
Information Technology subjects completed
Academic achievements
Technical and computer skills
IT-related projects or practical work
Contactable references

Closing Date: Is not specified: Apply before 31 August 2026
Click Apply Button you'll be redirected through the official Hatch careers website
Submit your application as early as possible

Tip: Clearly state on your CV that you require Work-Integrated Learning (WIL) or Industrial Exposure to complete your qualification.

6 FAQ

Frequently Asked Questions

Got questions about this opportunity? We've got answers.

What qualification is required?

Applicants should currently be studying towards a Diploma or Advanced Diploma in Information Technology.

Who can apply?

Students who are passionate about Information Technology and require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification can apply.

Is this a permanent job?

No. This is an internship opportunity designed to provide practical workplace exposure.

Where is the internship based?

The IT Service Desk Internship is based in Johannesburg, Gauteng, South Africa.

How do I apply?

Apply through the official Hatch careers portal using the job reference number 101490.

6 FAQ

Frequently Asked Questions

Got questions about this opportunity? We've got answers.

What qualification is required?

Applicants should currently be studying towards a Diploma or Advanced Diploma in Information Technology.

Who can apply?

Students who are passionate about Information Technology and require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification can apply.

Is this a permanent job?

No. This is an internship opportunity designed to provide practical workplace exposure.

Where is the internship based?

The IT Service Desk Internship is based in Johannesburg, Gauteng, South Africa.

How do I apply?

Apply through the official Hatch careers portal using the job reference number 101490.

6 FAQ

Frequently Asked Questions

Got questions about this opportunity? We've got answers.

What qualification is required?

Applicants should currently be studying towards a Diploma or Advanced Diploma in Information Technology.

Who can apply?

Students who are passionate about Information Technology and require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification can apply.

Is this a permanent job?

No. This is an internship opportunity designed to provide practical workplace exposure.

Where is the internship based?

The IT Service Desk Internship is based in Johannesburg, Gauteng, South Africa.

How do I apply?

Apply through the official Hatch careers portal using the job reference number 101490.

6 FAQ

Frequently Asked Questions

Got questions about this opportunity? We've got answers.

What qualification is required?

Applicants should currently be studying towards a Diploma or Advanced Diploma in Information Technology.

Who can apply?

Students who are passionate about Information Technology and require Work-Integrated Learning (WIL) or Industrial Exposure to complete their qualification can apply.

Is this a permanent job?

No. This is an internship opportunity designed to provide practical workplace exposure.

Where is the internship based?

The IT Service Desk Internship is based in Johannesburg, Gauteng, South Africa.

How do I apply?

Apply through the official Hatch careers portal using the job reference number 101490.

7 Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify job details and application requirements through the official employer website before applying.

7 Disclaimer

Important Note

7 Disclaimer

Important Note

7 Disclaimer

Important Note

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Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.

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The data on this page gets updated

Hello Mzansi • August 20, 2026 • 07:53:51

Report An Issue

The data on this page gets updated

Hello Mzansi • August 20, 2026 • 07:53:51