YES Learnership: Junior Process Analyst

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TIH (Telesure Investment Holdings)

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Johannesburg

I

Gauteng, ZA

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YES Learnership: Junior Process Analyst

TIH Logo 2026

TIH (Telesure Investment Holdings)

Verified

Johannesburg

I

Gauteng, ZA

Featured

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Posted Date:

Closing Date:

Finance

Learnership

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YES Learnership: Junior Process Analyst

TIH Logo 2026

TIH (Telesure Investment Holdings)

Johannesburg

I

Gauteng, ZA

Posted Date:

Closing Date:

Finance

Learnership

Entry Level

On-Site

Market Related

Copy Job Reference

Copied

Back

YES Learnership: Junior Process Analyst

TIH Logo 2026

TIH (Telesure Investment Holdings)

Johannesburg

I

Gauteng, ZA

Posted Date:

Closing Date:

Finance

Learnership

Entry Level

On-Site

Market Related

Job Reference

Copied

Back

1

Position Overview

TIH (Telesure Investment Holdings) is recruiting Junior Process Analysts through its YES Learnership Programme based in Johannesburg, Gauteng.


This is an entry-level learnership opportunity designed for unemployed graduates who want to gain practical workplace experience within one of South Africa's leading financial services organisations.


The programme offers valuable hands-on exposure to customer service operations, business processes, customer relationship management, compliance, and business support while helping graduates build a strong foundation for long-term career growth.

1

Position Overview

TIH (Telesure Investment Holdings) is recruiting Junior Process Analysts through its YES Learnership Programme based in Johannesburg, Gauteng.


This is an entry-level learnership opportunity designed for unemployed graduates who want to gain practical workplace experience within one of South Africa's leading financial services organisations.


The programme offers valuable hands-on exposure to customer service operations, business processes, customer relationship management, compliance, and business support while helping graduates build a strong foundation for long-term career growth.

1

Position Overview

TIH (Telesure Investment Holdings) is recruiting Junior Process Analysts through its YES Learnership Programme based in Johannesburg, Gauteng.


This is an entry-level learnership opportunity designed for unemployed graduates who want to gain practical workplace experience within one of South Africa's leading financial services organisations.


The programme offers valuable hands-on exposure to customer service operations, business processes, customer relationship management, compliance, and business support while helping graduates build a strong foundation for long-term career growth.

1

Position Overview

TIH (Telesure Investment Holdings) is recruiting Junior Process Analysts through its YES Learnership Programme based in Johannesburg, Gauteng.


This is an entry-level learnership opportunity designed for unemployed graduates who want to gain practical workplace experience within one of South Africa's leading financial services organisations.


The programme offers valuable hands-on exposure to customer service operations, business processes, customer relationship management, compliance, and business support while helping graduates build a strong foundation for long-term career growth.

2

Minimum Requirements

Applicants must have:

  • Grade 12 / Matric or SAQA-accredited equivalent

  • Completed Business-related Degree (Essential)

  • Very limited work experience (0–3 months) or no experience

  • Good communication and interpersonal skills

  • Basic computer literacy

  • Ability to follow procedures and company policies

  • Willingness to learn and develop professionally

  • Customer-focused attitude


Advantageous:

  • Degree in Statistics or Analytics

  • Web Development knowledge

  • CMS (Content Management System) training

  • Previous exposure to customer service environments


NB: This opportunity is ideal for graduates who have little or no work experience and are looking to gain practical workplace exposure through the YES Learnership Programme.

2

Minimum Requirements

Applicants must have:

  • Grade 12 / Matric or SAQA-accredited equivalent

  • Completed Business-related Degree (Essential)

  • Very limited work experience (0–3 months) or no experience

  • Good communication and interpersonal skills

  • Basic computer literacy

  • Ability to follow procedures and company policies

  • Willingness to learn and develop professionally

  • Customer-focused attitude


Advantageous:

  • Degree in Statistics or Analytics

  • Web Development knowledge

  • CMS (Content Management System) training

  • Previous exposure to customer service environments


NB: This opportunity is ideal for graduates who have little or no work experience and are looking to gain practical workplace exposure through the YES Learnership Programme.

2

Minimum Requirements

Applicants must have:

  • Grade 12 / Matric or SAQA-accredited equivalent

  • Completed Business-related Degree (Essential)

  • Very limited work experience (0–3 months) or no experience

  • Good communication and interpersonal skills

  • Basic computer literacy

  • Ability to follow procedures and company policies

  • Willingness to learn and develop professionally

  • Customer-focused attitude


Advantageous:

  • Degree in Statistics or Analytics

  • Web Development knowledge

  • CMS (Content Management System) training

  • Previous exposure to customer service environments


NB: This opportunity is ideal for graduates who have little or no work experience and are looking to gain practical workplace exposure through the YES Learnership Programme.

2

Minimum Requirements

Applicants must have:

  • Grade 12 / Matric or SAQA-accredited equivalent

  • Completed Business-related Degree (Essential)

  • Very limited work experience (0–3 months) or no experience

  • Good communication and interpersonal skills

  • Basic computer literacy

  • Ability to follow procedures and company policies

  • Willingness to learn and develop professionally

  • Customer-focused attitude


Advantageous:

  • Degree in Statistics or Analytics

  • Web Development knowledge

  • CMS (Content Management System) training

  • Previous exposure to customer service environments


NB: This opportunity is ideal for graduates who have little or no work experience and are looking to gain practical workplace exposure through the YES Learnership Programme.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Providing basic product and service information to customers

  • Responding to customer queries using standard operating procedures

  • Identifying customer needs through structured questioning

  • Assisting in resolving basic customer issues

  • Capturing and updating customer information on CRM systems

  • Supporting customer sales and service processes

  • Providing administrative support including data capturing and filing

  • Following operational procedures and compliance requirements

  • Participating in training, coaching and personal development programmes

  • Working according to assigned schedules and operational requirements


Tip / NB: Strong communication skills, attention to detail and a positive attitude towards learning will help candidates succeed throughout the programme.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Providing basic product and service information to customers

  • Responding to customer queries using standard operating procedures

  • Identifying customer needs through structured questioning

  • Assisting in resolving basic customer issues

  • Capturing and updating customer information on CRM systems

  • Supporting customer sales and service processes

  • Providing administrative support including data capturing and filing

  • Following operational procedures and compliance requirements

  • Participating in training, coaching and personal development programmes

  • Working according to assigned schedules and operational requirements


Tip / NB: Strong communication skills, attention to detail and a positive attitude towards learning will help candidates succeed throughout the programme.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Providing basic product and service information to customers

  • Responding to customer queries using standard operating procedures

  • Identifying customer needs through structured questioning

  • Assisting in resolving basic customer issues

  • Capturing and updating customer information on CRM systems

  • Supporting customer sales and service processes

  • Providing administrative support including data capturing and filing

  • Following operational procedures and compliance requirements

  • Participating in training, coaching and personal development programmes

  • Working according to assigned schedules and operational requirements


Tip / NB: Strong communication skills, attention to detail and a positive attitude towards learning will help candidates succeed throughout the programme.

3

Key Responsibilities

Successful applicants will be responsible for:

  • Providing basic product and service information to customers

  • Responding to customer queries using standard operating procedures

  • Identifying customer needs through structured questioning

  • Assisting in resolving basic customer issues

  • Capturing and updating customer information on CRM systems

  • Supporting customer sales and service processes

  • Providing administrative support including data capturing and filing

  • Following operational procedures and compliance requirements

  • Participating in training, coaching and personal development programmes

  • Working according to assigned schedules and operational requirements


Tip / NB: Strong communication skills, attention to detail and a positive attitude towards learning will help candidates succeed throughout the programme.

4

What You Will Gain

Employees will benefit from:

  • Valuable workplace experience through the YES Programme

  • Exposure to South Africa's financial services industry

  • Professional coaching and mentorship

  • Practical experience with CRM systems and customer service operations

  • Development of business, communication and administrative skills

  • Improved employability after programme completion


Tip: Tailor your CV to highlight business-related modules, communication skills, leadership activities, computer skills and any volunteer experience, even if you have no formal employment history.

4

What You Will Gain

Employees will benefit from:

  • Valuable workplace experience through the YES Programme

  • Exposure to South Africa's financial services industry

  • Professional coaching and mentorship

  • Practical experience with CRM systems and customer service operations

  • Development of business, communication and administrative skills

  • Improved employability after programme completion


Tip: Tailor your CV to highlight business-related modules, communication skills, leadership activities, computer skills and any volunteer experience, even if you have no formal employment history.

4

What You Will Gain

Employees will benefit from:

  • Valuable workplace experience through the YES Programme

  • Exposure to South Africa's financial services industry

  • Professional coaching and mentorship

  • Practical experience with CRM systems and customer service operations

  • Development of business, communication and administrative skills

  • Improved employability after programme completion


Tip: Tailor your CV to highlight business-related modules, communication skills, leadership activities, computer skills and any volunteer experience, even if you have no formal employment history.

4

What You Will Gain

Employees will benefit from:

  • Valuable workplace experience through the YES Programme

  • Exposure to South Africa's financial services industry

  • Professional coaching and mentorship

  • Practical experience with CRM systems and customer service operations

  • Development of business, communication and administrative skills

  • Improved employability after programme completion


Tip: Tailor your CV to highlight business-related modules, communication skills, leadership activities, computer skills and any volunteer experience, even if you have no formal employment history.

1

Application Process

How to Apply

Submit:

  • Updated CV

  • Certified South African ID

  • Certified Grade 12 certificate

  • Certified Degree certificate or academic transcript

  • Supporting documents if requested


Ensure CV includes:

  • Full educational history

  • Computer skills

  • Leadership or volunteer activities

  • Contactable references

  • Any internships or practical training completed


  • Closing date: 10 August 2026

  • Apply early — late applications may NOT be considered.

  • Click the Apply Button — you will be redirected to the official TIH Careers application page.


Tip: Graduates with a professional CV, good academic performance and strong communication skills generally improve their chances of being shortlisted.

1

Application Process

How to Apply

Submit:

  • Updated CV

  • Certified South African ID

  • Certified Grade 12 certificate

  • Certified Degree certificate or academic transcript

  • Supporting documents if requested


Ensure CV includes:

  • Full educational history

  • Computer skills

  • Leadership or volunteer activities

  • Contactable references

  • Any internships or practical training completed


  • Closing date: 10 August 2026

  • Apply early — late applications may NOT be considered.

  • Click the Apply Button — you will be redirected to the official TIH Careers application page.


Tip: Graduates with a professional CV, good academic performance and strong communication skills generally improve their chances of being shortlisted.

1

Application Process

How to Apply

Submit:

  • Updated CV

  • Certified South African ID

  • Certified Grade 12 certificate

  • Certified Degree certificate or academic transcript

  • Supporting documents if requested


Ensure CV includes:

  • Full educational history

  • Computer skills

  • Leadership or volunteer activities

  • Contactable references

  • Any internships or practical training completed


  • Closing date: 10 August 2026

  • Apply early — late applications may NOT be considered.

  • Click the Apply Button — you will be redirected to the official TIH Careers application page.


Tip: Graduates with a professional CV, good academic performance and strong communication skills generally improve their chances of being shortlisted.

1

Application Process

How to Apply

Submit:

  • Updated CV

  • Certified South African ID

  • Certified Grade 12 certificate

  • Certified Degree certificate or academic transcript

  • Supporting documents if requested


Ensure CV includes:

  • Full educational history

  • Computer skills

  • Leadership or volunteer activities

  • Contactable references

  • Any internships or practical training completed


  • Closing date: 10 August 2026

  • Apply early — late applications may NOT be considered.

  • Click the Apply Button — you will be redirected to the official TIH Careers application page.


Tip: Graduates with a professional CV, good academic performance and strong communication skills generally improve their chances of being shortlisted.

6

FAQ

Frequently Asked Questions

Got questions about this role? We've got answers.


What qualifications are required?

Applicants must have Grade 12 and a completed Business-related Degree. Degrees in Statistics, Analytics, Web Development or CMS training are advantageous.

Who can apply?

South African graduates who meet the qualification requirements and have little or no work experience may apply.

Is experience required?

No. The programme is designed for graduates with 0–3 months of work experience.

How do I apply?

Click the Apply Button to be redirected to the official TIH Careers website and submit your online application before 10 August 2026.

Is there career growth?

Yes. The programme provides practical experience that can lead to future opportunities in business analysis, customer service, operations, process improvement and other roles within the financial services sector.


6

FAQ

Frequently Asked Questions

Got questions about this role? We've got answers.


What qualifications are required?

Applicants must have Grade 12 and a completed Business-related Degree. Degrees in Statistics, Analytics, Web Development or CMS training are advantageous.

Who can apply?

South African graduates who meet the qualification requirements and have little or no work experience may apply.

Is experience required?

No. The programme is designed for graduates with 0–3 months of work experience.

How do I apply?

Click the Apply Button to be redirected to the official TIH Careers website and submit your online application before 10 August 2026.

Is there career growth?

Yes. The programme provides practical experience that can lead to future opportunities in business analysis, customer service, operations, process improvement and other roles within the financial services sector.


6

FAQ

Frequently Asked Questions

Got questions about this role? We've got answers.


What qualifications are required?

Applicants must have Grade 12 and a completed Business-related Degree. Degrees in Statistics, Analytics, Web Development or CMS training are advantageous.

Who can apply?

South African graduates who meet the qualification requirements and have little or no work experience may apply.

Is experience required?

No. The programme is designed for graduates with 0–3 months of work experience.

How do I apply?

Click the Apply Button to be redirected to the official TIH Careers website and submit your online application before 10 August 2026.

Is there career growth?

Yes. The programme provides practical experience that can lead to future opportunities in business analysis, customer service, operations, process improvement and other roles within the financial services sector.


6

FAQ

Frequently Asked Questions

Got questions about this role? We've got answers.


What qualifications are required?

Applicants must have Grade 12 and a completed Business-related Degree. Degrees in Statistics, Analytics, Web Development or CMS training are advantageous.

Who can apply?

South African graduates who meet the qualification requirements and have little or no work experience may apply.

Is experience required?

No. The programme is designed for graduates with 0–3 months of work experience.

How do I apply?

Click the Apply Button to be redirected to the official TIH Careers website and submit your online application before 10 August 2026.

Is there career growth?

Yes. The programme provides practical experience that can lead to future opportunities in business analysis, customer service, operations, process improvement and other roles within the financial services sector.


7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify details via the official employer website.

7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify details via the official employer website.

7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify details via the official employer website.

7

Disclaimer

Important Note

Spanisam serves as an information and job listing platform only. We are not involved in recruitment decisions. Always verify details via the official employer website.

Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process.

Any request for payment should be reported to us immediately.

Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.

Spanisam does not charge job seekers any fees. If anyone asks you to pay to apply for a job, report it to us immediately.

Spanisam is 100% free for job seekers, and no fees are allowed at any stage of the application process. Any request for payment should be reported to us immediately.

Report An Issue

The data on this page gets updated

Hello MzansiAugust 4, 202601:02:55

Report An Issue

The data on this page gets updated

Hello MzansiAugust 4, 202601:02:55
TIH Logo 2026

TIH (Telesure Investment Holdings)

Johannesburg

TIH Logo 2026

TIH (Telesure Investment Holdings)

Johannesburg

TIH Logo 2026

TIH (Telesure Investment Holdings)

Johannesburg

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© 2026

Spanisam. All rights reserved.

South Africa's leading job board connecting talented professionals with amazing opportunities across the country.

Follow us on:

© 2026

Spanisam. All rights reserved.

South Africa's leading job board connecting talented professionals with amazing opportunities across the country.

Follow us on:

© 2026

Spanisam. All rights reserved.